24/7 Support Line

020 3879 9707

9 Bridle Close, Kingston Upon Thames.

KT1 2JW

Where care feels like family

Delivering quality care at the comfort of your home with warmth like family, because you truly matter.

Expert Team

Friendly & Professional

Great Care

Personalised Care

24/7 Support

Always Ready to Support

About Us

Caring for Your Loved Ones, Like Family.

0
0
0
Our Services

Services We Offer

Domiciliary Care

Home is where you belong, you do not have to change your environment or comfort to receive the care you deserve.

Complex Care

We are always by your side, providing care that understands and support your needs every day, every step, because even complex challenges deserve simple compassion and thoughtfully crafted solutions just for you.

Health Care

Bringing expert care to your doorstep, because home is where healing begins.

Live-in Care

Turning every moment into a golden memory, because we believe life’s later steps should shine as brightly as the rest.

A Personal Touch

Our story began with a deep understanding of the challenges families face in finding compassionate care. Inspired by our founder’s personal experience with his grandmother, we are driven to provide quality care that feels like family.

Perfectly Matched Care

Care is more than a service, it’s a relationship. That’s why we don’t just send carers, we match clients with carers whose personalities and skills align with their needs, fostering trust and comfort.

Innovative Technology

We leverage advanced technology for efficient care monitoring and seamless communication, providing real-time updates and ensuring accurate medication administration. This also helps us maintain confidentiality by minimizing the need for hard copies of clients' medical and personal information.

Affordable Quality

Everyone deserves exceptional care, and we’re committed to ensuring that cost is never a barrier. That’s why we offer some of the most affordable packages without ever compromising on quality. We consider the financial situation of our clients and work closely with them to recommend the best care service that provides the support they truly need. For us, it’s not about the finances, it’s about the happiness, comfort, and well-being of the client.

Why Choose Us

At Trustful Hands, your care is not just a profession to us, it is personal.

Highly Trained Carers

We go above and beyond to equip our carers with the latest, most comprehensive training. This ensures they have the tools, knowledge, and confidence to deliver outstanding care that meets and exceeds industry standards.

Award Winning

We are proud to have received the 2023 Dignity in Care Award from Richmond Council, recognizing our unwavering commitment to respectful and dignified care.

Our Commitment to Standards

As a care provider with a CQC-rating “Good”, we adhere to high standards of care and service delivery, ensuring your loved ones are in safe and trusted hands.

Flexibility and Accessibility

Our services are available 24/7, and we’re always just a phone call away to offer advice, adjust care plans, or address any concerns.

Vision for Better Care

Our vision is simple, to provide care that brings peace of mind to families and a better quality of life to our clients.

What our customers say

I wholeheartedly recommend Trustful Hands to anyone seeking quality care service. My mum’s carer is absolutely amazing, she's reliable, empathetic and brings so much joy into my mum’s life, my mum just gets excited when she comes. Knowing she’s in such good hands gives me real peace of mind.
Client
I have had an excellent experience with Trustful Hands. The team is compassionate, professional, and truly dedicated to the well-being of their clients. What sets them apart is their reliability and genuine care. I highly recommend Trustful Hands to anyone looking for trustworthy and compassionate care services
Client
A wonderful company with an open door policy. The level of care is of the highest standard I have known with the carers being highly trained in what they do. It is a breath of fresh air knowing these vital people are out caring for others. Keep up the good work!
Client
My experience with TH was incredible. The carers were kind and polite. The management is very flexible and supportive. I am highly impressed by their passionate flexible and dedicated services.
Client
I'm truly impressed with Trustful Hands! The caregivers are compassionate, professional, and truly dedicated to providing top-notch care. They've been looking after my mum with such kindness and attention to detail. The communication is excellent, and the scheduling is flexible and convenient. I feel confident knowing my mum is in good hands.
Client
Provide a platform for continuous training in every area for their carers. It's indeed a great place to grow.
Staff