Trustful Hands – Where Care Feels Like Family

Where care feels like family

Delivering quality care at the comfort of your home with warmth like family, because you truly matter.

Expert Team

Friendly & Professional

Great Care

Personalised Care

24/7 Support

Always Ready to Support

About Us

Caring for Your Loved Ones, Like Family.

Our Services

Services We Offer

Domiciliary Care

Home is where you belong, you do not have to change your environment or comfort to receive the care you deserve.

Complex Care

We are always by your side, providing care that understands and support your needs every day, every step, because even complex challenges deserve simple compassion and thoughtfully crafted solutions just for you.

Health Care

Bringing expert care to your doorstep, because home is where healing begins.

Live-in Care

Turning every moment into a golden memory, because we believe life’s later steps should shine as brightly as the rest.

A Personal Touch

Our story began with a deep understanding of the challenges families face in finding compassionate care. Inspired by our founder’s personal experience with his grandmother, we are driven to provide quality care that feels like family.

Perfectly Matched Care

Care is more than a service, it’s a relationship. That’s why we don’t just send carers, we match clients with carers whose personalities and skills align with their needs, fostering trust and comfort.

Innovative Technology

We leverage advanced technology for efficient care monitoring and seamless communication, providing real-time updates and ensuring accurate medication administration. This also helps us maintain confidentiality by minimizing the need for hard copies of clients' medical and personal information.

Affordable Quality

Everyone deserves exceptional care, and we’re committed to ensuring that cost is never a barrier. That’s why we offer some of the most affordable packages without ever compromising on quality. We consider the financial situation of our clients and work closely with them to recommend the best care service that provides the support they truly need. For us, it’s not about the finances, it’s about the happiness, comfort, and well-being of the client.

Why Choose Us

At Trustful Hands, your care is not just a profession to us, it is personal.

Highly Trained Carers

We go above and beyond to equip our carers with the latest, most comprehensive training. This ensures they have the tools, knowledge, and confidence to deliver outstanding care that meets and exceeds industry standards.

Award Winning

We are proud to have received the 2023 Dignity in Care Award from Richmond Council, recognizing our unwavering commitment to respectful and dignified care.

Our Commitment to Standards

As a care provider with a CQC-rating “Good”, we adhere to high standards of care and service delivery, ensuring your loved ones are in safe and trusted hands.

Flexibility and Accessibility

Our services are available 24/7, and we’re always just a phone call away to offer advice, adjust care plans, or address any concerns.

Vision for Better Care

Our vision is simple, to provide care that brings peace of mind to families and a better quality of life to our clients.

What our customers say

Excellent Care in every aspect. Carers are empathetic, cheerful and friendly. They do a fantastic job and I am extremely grateful.

Client

My carers have demonstrated exceptional professionalism and I am very impressed.